But it's clearly required for my Shuffle. To be honest, I don't know if an iPhone13Pro needs iPod Service when connected to a Windows PC. Just don't change anything, unless you know what you're doing.! They didn't seem to understand this appears to be an issue with iTunes 12.12.3.5, which doesn't install iPod Service in Win 10, and this may also affect new Apple products when used with a Windows PC, if iPod Service doesn't get installed.ĭBordo Are you using a Win 10 PC? Did you check to see if iPod Service is installed and running by opening services.msc (Click Start>Run> type in: services.msc and click OK)? Also look on that same services.msc list for Apple Mobile Device Service, which also needs to be running. They said my iPod Shuffle 4th Gen is 'obsolete' and there's nothing they can do to help me. I contacted Apple Support (via phone) as JovonaP. Please reach out to Apple Support directly if the issue remains per step 8, if needed. If you have the same issue on another computer, contact Apple Support.'

Try connecting your device to another computer.

Follow these additional steps for your Mac or Windows PC.

Restart your iPhone, iPad, or iPod touch.

Unplug all USB accessories from your computer except for your device.

If you can't unlock your device because you forgot your passcode, find out what to do.

If you see a Trust this Computer alert, unlock your device and tap Trust.

If you're using iTunes, make sure you have the latest version.

Check that you have the latest software on your Mac or Windows PC.

Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.

Follow these steps and try to connect your device again after each step. 'If your computer doesn't recognize your connected device, you might see an unknown error or a '0圎' error. Please make sure you've completed all the steps on this Apple Support page for If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

Risen for ipod instal